How do I troubleshoot connectivity?
Check whether any of the following are true and then take the recommended action:
| The distance between your G7x and G7 Bridge is greater than 2 km (1.2 mi) or less than 6 m (20 ft). | Ensure that you have not moved either too far from or too close to G7 Bridge. |
| There may be obstacles between your G7x and G7 Bridge. | Ensure your device is in an open environment without any obstructions such as concrete walls, hills, or trees that may impede the signal. Move your device outdoors to an open area if necessary. |
| G7 Bridge may have lost connection to the network/server. | Power off your G7x and then power off G7 Bridge, then power on G7 Bridge, and then your G7x. |
| Depleted batteries | Always ensure your devices are properly charged and powered prior to the start of your shift. |
