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Adding Multiple Team Members

  1. From the Main menu, select Bulk actions.
    The Bulk actions page opens.
  2. Select the Submit new request tab.
  3. From the drop-down menu, select Bulk team member creation.
    Action drop down menu with Bulk team member creation selected
  4. Select Download the team member creation template, then fill in the template with the team member details.
    Download the team member creation template option
  5. Optionally, enter a unique case or reference number in the Case/reference Number field. In the event that any actions need to be reviewed or audited, a unique case or reference number can be used to reference past requests.
    Case/reference Number field
  6. When you have filled in the template, upload the completed CSV file on the Bulk actions page.
  7. Optionally, select the check box to add a +1 in front of all mobile phone numbers included in the CSV file.
    Add a +1 in front of mobile phone numbers check box
  8. Select Next Step.
    Next Step button
    The Bulk team member creation: data pre-check page opens.
  9. Review the team member records in the list and confirm that there are no formatting errors or missing data.
    Bulk team member creation: data pre-check example
  10. If there are any errors or missing data, select Back. Then update the CSV file and repeat steps 5-9.
  11. Select Submit Request.